PartyHatch · Information & support
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Questions about a plan, a payment or your information? One inbox handles it all.
Last updated: September 13, 2026
Contact PartyHatch
PartyHatch is operated by RITA AI, based in Washington, United States.
Purchase or refund help
Include your checkout email, purchase date and receipt reference if available. See the Refund Policy for the seven-day pack refund window and custom-generation terms.
Privacy or account requests
Tell us whether your request concerns your account, a party or an RSVP. We may ask for enough information to verify your connection to it. See our Privacy Policy.
Something not working?
Describe what you were doing and the error you saw. A screenshot can help, but hide children’s details and private links. Never email passwords or payment card numbers.
Questions? support@partyhatch.com. Contact options